POSTAGE & RETURNS

Teethy Tots

POSTAGE & RETURNS

POSTAGE

Most of our items are custom made to your colour request. I am a working Mama with a 1 year old babe so please allow 4 business days for necklaces, teethers and key rings to be made and sent. Please note the turn around times for Wooden Play Gyms and Toys are currently 2 weeks.

Courier delivery times are on top of our turnaround. 

Once your order has been sent Teethy Tots accepts no responsibility for loss or damage to your package.

All items are sent by Post-Haste Couriers.

They are securely packaged in a small, medium or large postage bag depending on the size of your order.

RETURNS & EXCHANGES

Our items are all handmade by myself, and may vary slightly to the display image. I take every care to ensure products are as shown, however there may be some small differences, especially in colour due to screen displays.

Once custom items have been shipped, we cannot offer an exchange or refund. This means even if you change your mind or it isn't exactly as you thought, we cannot offer an exchange or refund.

Standard items are able to be exchanged at your expense.

However if your item significantly differs to that which you ordered or is displayed, or is faulty in anyway please contact us immediately via the 'contact' tab or send us an email direct and we will work with you to best rectify the issue.